04/12/2018 - 10:30

Co-creation workshop on a quality label for user-centric cities and regions

  • 04/12/2018 - 10:30
We all long to live in places where our local or reginal authority works for its citizens; where we have hassle-free interactions with the administration, can deal with them electronically from our home if we want to, where we know our data is handled appropriately, but where we can also engage and make our voices heard about decisions that will impact our lives. Member States have committed to make their public administrations just like that; user-centric in the design and delivery of digital public services (see: Tallinn Ministerial Declaration on eGovernment). But how are local and regional administrations progressing in this endeavour? Many are experimenting with participatory budgeting (see Participatory Budgeting for Inclusive Smart Cities and Communities), participatory urban planning (see the Digital Transition Partnership's Action on Participatory urban planning'), co-creation and eParticipation (see H2020 ICT-enabled open government pilots) as well as other societal engagement tools (see CitizenCity), while others are focusing on personal data management (see the Digital Transition Partnership's Action on MyData) and preparing to be compliant with the General Data Protection Regulation, coming into force later this year (see Citizen Centric Approach to Data). Others again are focusing on reducing the administrative burden and implementing citizen-centric eGovernment services (see the Digital Transition Partnership's Action on 'Helping cities develop a user-centric eGovernment model'), while ensuring that nobody is left behind in the digital transformation of government (see the Digital Transition Partnership's Action on 'Digital Neighbourhood Instrument'). Be part of this exciting first step to co-create the quality label – what criteria to adhere to, what concrete measures to commit to, and what should it be called? Join this co-creation workshop on 12 April 2018 in Brussels.  Please find draft agenda attached and register to the event here.