The cities of Helsinki, Ghent, and Eurocities will hold a European Week of Cities and Regions session to shed light on what opportunities a proactive city can offer citizens. The session will take place on 11 October from 09:30-11:00 at the Jacques Delors building, Brussels.

Proactive city services mean that residents' service needs are predicted and services offered and suggested without people having to fill out forms or take action themselves, supporting equal access to services benefiting especially the most vulnerable. Proactive service targeting requires widespread employment of data and analytical methods. This session uses concrete examples to explore how city services can be innovated to be proactive and predictive for the benefit of residents.

Proactive city services mean that residents' service needs are predicted and services offered and suggested without people having to fill out forms or take action themselves, supporting equal access to services benefiting especially the most vulnerable. Proactive service targeting requires widespread employment of data and analytical methods. This session uses concrete examples to explore how city services can be innovated to be proactive and predictive for the benefit of residents.

Please register here